The British singer addressed the issue directly on Instagram soon after general on-sale opened. In her first post, she told fans her team was “looking into” unexpected resale activity and warned followers to be cautious of comment-section sellers, calling many of them potential scams. “I’m sorry that there seems to be an issue with ticket re-selling and pricing,” she wrote. “My team are currently looking into it. It is extremely frustrating as the last thing I want is for anyone to be scammed or overcharged for our sho. Please be wary of buying tickets in the comment sections as it is most likely a scam.” She continued, “@ticketmaster @livenation @aegpresents you are providing a disgusting service. The prices at which you’re allowing tickets to be re-sold is vile and completely against our wishes. Live music should be affordable and accessible and we need to find a new way of making that possible. BE BETTER.” Fans on social media reported long virtual queues and verified tickets appearing at significantly higher prices on secondary-market sites shortly after on-sale. Listings varied by city, with some resale amounts reaching several hundred dollars above face value. Ticketmaster acknowledged Dean’s comments by reposting her Instagram story and stating it would cap resale on its platform at face value. “We support artists’ ability to set the terms of how their tickets are sold and resold. The U. K. singer-songwriter and BRIT School alum currently holds four songs on the Billboard Hot 100 her first four career entries including the breakout “Man I Need,” which reached the top five on the chart dated Nov. 8. Her sophomore album The Art of Loving debuted at No. 8 on the Billboard 200 earlier this month, marking her highest entry on the tally to date.
https://www.billboard.com/music/music-news/olivia-dean-criticizes-ticketing-companies-resale-prices-surge-1236120162/
Olivia Dean Calls Out Ticketing Companies Over High Resale Prices
